For over 30 years Cen Global and it’s ATMS division has been working with national and international market leaders in Third Party Logistics, Manufacturing and Distribution to help them improve the control of their warehousing operations and supply chain. Over one hundred customer sites use our ATMS Warehouse Management System, handling products ranging from apparel, food and drink (including frozen, chilled and ambient), paper and packaging, consumer electronics, automotive parts, industrial and IT equipment, chemicals, home-ware and office supplies.
Our position as both software author and implementer keeps us close to our market and our customer needs. This means we are one step ahead in keeping our systems in line with your future needs.
We have our own in house team of logistics professionals in each of our offices, people with real world experience who work with you step by step to implement and support your system solution. All our support is provided locally, ensuring that our support team get to know your people and your operation closely; 24/7 support is available when you need it.
Our team is always at hand to help you innovate and improve, and to help you look at ways of securing more business from clients and customers.
Project Management, Training and Support
Cen Global works with its customers to carefully plan and manage the implementation of each project. The key project stages are specification and design, system tailoring and development, conference room pilot and phased installation. A comprehensive training schedule is drawn up in conjunction with the customer.
Cen Global provides a tailored on-going support service to each customer. The support service includes both technical and operational support. The service provides a guaranteed response – 24 hours a day, seven days a week, 365 days a year if required.
Cen Global also supports its customers by providing a consultancy service to ensure that the best use is being made in the system.
We also attend meetings with our customers and their trading partners to provide advice on ways of improving trading and communications.